FAQ

What payments do you currently accept?

We currently only accept payments through PayPal and Credit Cards.

Do you accept returns?

BellaCloth Boutique accepts returns for all items within 30 days of purchase. 

For Damaged, Defective or wrong items

BY MAIL: Exchanges by mail are only processed for a damaged, defective, or wrong item(s) shipped. Exchanges by mail are not permitted for returns from U.S. territories, APO/FPO, and International addresses Should you receive damaged, defective, or the wrong item(s), please return the merchandise to our Online Returns address above within 30 days from the ship date. We will refund the return shipping costs if a copy of the shipping receipt is placed within the return package. We recommend using a carrier service that provides tracking.

Please note: only standard carrier services will be refunded. Upon receipt of your return, our Online Returns Department will inspect your merchandise. We will gladly send out a replacement of the original item(s) purchased, at no cost, as long as the merchandise is available. If the merchandise is not available, you will receive a refund to the original form of payment used to make your online purchase.

How do I know when the item has shipped?

We will send you an email with the tracking number notifying you the item has shipped. Most items will ship within 24 hours after the order was placed.

How long will it take for me to receive my package?

Standardize packages are being shipped through USPS. Please allow up to 5-7 business days to receive your package. If after 7 business days you have not received your package then please email us at [email protected]